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At Guy Graphics, we want you to feel comfortable before,
during, and after your purchase with us.
Pre-Sales Support
If you have a Pre-Sales question regarding a product please contact us. We are easily accessible. You can reach us by phone toll-free at 866-343-9515 (If you get voice mail leave a message and we will call back). You can send us an email to sales@guygraphics.com. Also, each of our product pages has a live help button where you can talk with an associate online.
Order Tracking
We know that once you place an order with us, you want to know when your items will arrive. Under most circumstances we can ship your order out the same day if ordered before noon M-F (MST). We update tracking numbers in our system as soon as possible, but please allow 24 hours. If you paid using the new Google Checkout your tracking number will appear in your Google Checkout account. If you paid using our standard checkout we will e-mail you a password and you can use our online order tracking service. If you have any questions about the shipping of your item please contact our shipping manager.
Workstation Support
We have a special support page for our Worksation customer - visit it here. You can also reach us by phone toll-free at 866-343-9515 (If you get voice mail leave a message and we will call back). You can send us an email to support@guygraphics.com. Also, each of our product pages has a live help button where you can talk with an associate online.
After sales support
If you have any problems with an item that you have purchased us please feel free to contact us. You can call our toll-free number 866-343-9515. You can email our support at support@guygraphics.com. We also recommend that you consult our user forums to see if other users can help you. For product specific help it may be necessary to contact the manufacturer directly. For product returns please consult our Return Policy page.
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